Refund Policy

By entering into a contractual relationship with the BACKGROUND MUSIC website, the User agrees that after the User pays for the LICENSE on the BACKGROUND MUSIC website, the User receives PHONOGRAMMS and LICENSE for their use. Thus, the User receives PHONOGRAMS files and LICENSE files.

The return of the PHONOGRAMS cannot be actually carried out by the User, since the PHONOGRAM is an intangible object, and the fact of removal by the User of all the PHONOGRAMS cannot be proved. Due to the fact that the User cannot in any way actually return the PHONOGRAMS to the BACKGROUND MUSIC website, the funds paid by the User to pay for the PHONOGRAMS on the BACKGROUND MUSIC website cannot be returned to the User under any circumstances.

The only circumstance for the return of a PHONOGRAM purchased on the BACKGROUND MUSIC website is that the PHONOGRAM turned out to be defective. In this case, the PHONOGRAM can be returned or exchanged within 14 days.

To return goods or money, write to us at and provide the order number, e-mail to which the order was placed. The amount paid for the goods is returned within 5 working days from the date of application in the same way as it was paid.

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